Our start to finish process
Contact
Visit our showroom, call, send an email, fill out our online form or send a fax. Whatever is easiest for you is best for us. We’re happy to answer any questions you may have before we get started.
Consult
Schedule an in-home design consultation or make an appointment with one of our designers in our Pearl District showroom. Together we’ll assess your personal storage requirements, document your space dimensions and learn more about your lifestyle and tastes. Then we’ll provide you with custom detailed drawings and a price quote, usually within three business days.
Personalize
Closets are intimate and personal spaces. Once you review your first round of drawings, you may want to further customize and personalize with form, style, color, accessory and hardware choices. We’ll guide you through the process.
Manufacture
Once you approve the designs, we begin our meticulous manufacturing process right in our Northwest Portland facility. Every closet we sell is specially crafted to fit your space perfectly, and every part is inspected to pass our strict quality standards.
Installation
Our Installation Coordinator will work with you directly to schedule your installation at your convenience. Most installations take one day or less. We approach our installations with seriousness and respect, and honor the fact you’ve invited us into your home. Our professional installers are Portland Closet Company employees, not sub-contractors. They are equipped with work site blankets to protect your floors, and always leave the job site cleaner than when they arrived.
Bliss
This part of the process belongs exclusively to you. Discover the joy of having more space than when you started.
100% Satisfaction Guarantee
We’ve had the same guarantee since 1985: “Portland Closet Company unconditionally guarantees our design, product and installation for as long as you own it.”
